Private Pet Cremation

Individual pet cremation services for the Gold Coast, Brisbane, and surrounding areas

At Pet Haven, we understand the deep bond you share with your pet. They’re part of the family and they deserve a farewell that reflects the love, care, and respect they gave you throughout their life. We provide private, individual pet cremation services across the Gold Coast and Brisbane, ensuring your companion is cremated alone and their ashes are returned to you with dignity and care.

As part of Newhaven Funerals, our pet cremation services uphold the same exceptional standards trusted in our human crematoriums because every life deserves to be honored.

From the smallest friends to our larger companions, we welcome pets of all kinds. Our tiered options are based on weight, allowing us to provide a specialised service that fits your pet’s specific needs.

Step By Step Guide To Pet Cremation

Losing a pet is a difficult time, and not knowing the process of what happens during the cremation process can make it even more upsetting. By understanding the process and knowing what options you have, you’ll be able to make a more informed decision through your grieving time.

If your pet has passed away at your vet, they will be able to give you the information about contacting a pet cremation centre. Whether the pet has passed away from an emergency at home or scheduled euthanasia, our caring staff will be able to guide you through their process of collecting your pet.

If your pet has passed away at your home, the same process applies, and our professional staff will be able to come to your home immediately.

Once your pet has been collected, the staff at our Pet Crematorium welcome you to be involved in the process as much or as little as you like. They will guide you through the process, and you can expect to be able to collect the ashes of your pet within 72 hours in normal circumstances. This time frame allows for the collection, the cremation, the cooling, the processing and placement in the selected urn and/or keepsake.

The cremation process will take place at our Stapylton Facilities.

You can also have special requests granted. This could be something like removing something from your pet such as a special collar, a lock of hair for a keepsake, or even requesting a paw print of your pet to have framed later. Our team will not charge for this additional service. We welcome you to discuss any queries and/or concerns you may have.

You may request to be onsite during the cremation, or you can be informed when the process is completed. Your pet’s ashes will go into a temporary urn until you have decided on the type of urn you’d like.

There is a large selection of different types of urns for pets available including:

  • Biodegradable urns
  • Metal urns
  • Scatter tubes
  • Timber urns

We also offer a range of keepsake jewellery options.

When picking an urn, you’ll need to take into consideration:

  1. The weight & size of your pet,
  2. The design of your home or garden, where you want to place the urn and,
  3. Your budget

Once you’ve taken home your pet’s ashes in your urn, you can decide with your family if you’d like to scatter the ashes, keep them in the urn for a later date or keep them permanently in the urn. Some ideas of where to scatter the ashes could be a favourite bush trail, favourite beach or creek, favourite dog park, private gardens or even your backyard.

If you do decide on scattering ashes on private land, it is essential to get permission from the owner of private land or the Trust of Parks and Reserves or the local council for parks and beaches.

If you decide you or someone in your family may need grief support during this time, several resources can assist. The team at Pet Haven are available for contact 24/7 at 1800 789 567, and we can send out professional staff to your home or your vet immediately.

Grief is Natural

Honour your pet with an urn of your choice or an array of keepsakes to make their memory last forever.

It’s a Process

Grief and mourning are a process, not an event. There is no specific timeframe for healing.

Everyone is Different

How long grief takes can differ from person to person. Your journey is unique to you.

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Need Support Right Now?

Remember, you don’t have to go through this alone. Whether you need someone to talk to, have questions about the grief process, or need help accessing additional resources, we’re here for you.

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Available 24/7 for immediate assistance